iPod Touch Not Recognized

iTunes suddenly refused to recognize my iPod Touch when I plugged it in even though it shows up on Windows 8. I was pretty sure it had worked before.

Apple has a troubleshooting guide for just this scenario. http://support.apple.com/kb/TS1538

Under Step 5 (Verify that the Apple Mobile Device USB Driver is installed), I found the iPod under “Portable Devices” and followed the steps to update the device driver. The driver is in the “C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers” folder. Once that was done, I restarted iTunes and my iPod was recognized immediately.


iTunes Library

After installing iTunes on a fresh install of Windows, the music library was empty! Apple has a support article explaining how to get it back. I had a copy of the XML file and could use it to recreate the Library according to the instructions.

Choose File > Library > Import Playlist.
Navigate to the “iTunes Library.xml” file on the Desktop and click Open.

I also had to manually change the location of “My Music” folder in Windows as my music files are on another disk partition.